Your Digital Telangana.
T-Wallet lets citizens pay bills, recharge and access government services with ease, anytime, anywhere, even without a smartphone. Launched on 1 June 2017 by the Government of Telangana's ITE&C Department, it is run day to day by Purview India Consulting and Services LLP.
T-Wallet on Google Play and the App Store
Citizens register with a mobile number and KYC, load the wallet and pay from the app. Citizens without a smartphone pay through assisted channels at Mee Seva centres and the agent network.
A national-scale payments platform we run, not just built
T-Wallet is the clearest proof of Purview's payments practice: a government wallet serving millions of citizens, integrated with the state's departments, banks and payment schemes, migrated from its previous operator without interruption and operated under a public-sector SLA. The same engineering now sits behind BenePay and EFUNDZZ and is available to other states and national programmes.
Government and non-government bills, in one wallet
Water Board (HMWSSB)
Water bill payments, new connections and consumption tracking.
HMWSSB Smart Card
Water tanker booking and smart card recharge services.
Property Tax (GHMC)
Property tax payments, assessments and receipts.
Traffic Police
Challan payments for the Telangana Traffic Police.
Vijaya Dairy
Order fresh milk and dairy products from TG Vijaya Dairy, Telangana's cooperative dairy brand.
Pay Bills and recharge
Electricity and utility bills, mobile recharge and more, plus links to Mee Seva, TG-iPASS, Bhu Bharati, TGSRTC and vehicle registration.
From registration to receipt
- RegisterDownload the app or visit an assisted channel; register with a mobile number and complete KYC (eKYC and biometric verification are available in-app, including for pensioners).
- Load the walletAdd money from a bank account, UPI or cash at an agent or Mee Seva centre, so citizens without a smartphone or bank card can still pay digitally.
- PayChoose the department or biller, confirm the amount and pay; government services are pre-integrated so bills and taxes are fetched, not typed.
- Receipt and recordInstant digital receipt, transaction history in the wallet, and settlement to the department through the state's banking arrangements.
- Support24×7 multilingual support on 1100 and twallet-support@telangana.gov.in, with a published grievance policy.
What Purview runs behind the wallet
Platform, integrations and the agent programme
Purview operates the platform and its department, bank and scheme integrations (UPI and IMPS), runs the agent and merchant programme that reaches citizens without smartphones, and reports to the ITE&C Department against service levels.
Wallet
Citizen view · sampleOperations
Sample dayDesigned for every citizen
With or without a smartphone
Assisted payments through Mee Seva centres and agents, so digital governance reaches citizens who do not carry a smartphone or bank card.
Multilingual
English and Telugu interface with multilingual 24×7 support.
Government-integrated
Departments, boards and utilities are integrated directly, so bills are fetched from source and receipts are recognised by the issuing body.
Regulated and secure
Operated under Government of Telangana policies and acts, KYC-based accounts, published terms and grievance policy, ISO 27001 operations.
Continuity
Migrated to Purview's operation without interruption to citizens, with planned maintenance windows announced in advance.
Open to other states
The platform, integrations and agent model are available to other state and national programmes as a managed service.
Talk to us →Questions, answered
What is T-Wallet?
The official digital wallet of Telangana State, launched on 1 June 2017, for paying government and non-government bills, recharges and services. It is powered and operated by Purview India Consulting and Services LLP for the ITE&C Department.
Who can use it?
Any citizen with a mobile number and KYC. Citizens without a smartphone can use assisted channels at Mee Seva centres and through the agent network.
Which services are available?
HMWSSB water bills and smart cards, GHMC property tax, traffic challans, Vijaya Dairy, electricity and utility bills, mobile recharges, and links to state portals.
How do citizens get help?
24×7 multilingual support on 1100, by email to twallet-support@telangana.gov.in, and through the in-app support tool and grievance policy.
Can Purview run a wallet for another state or programme?
Yes. The platform, department integrations, UPI and IMPS connectivity and the agent programme are offered as a managed service to other states and national bodies.
Planning a state or national wallet?
Talk to the team that has operated one since 2017, through a migration and millions of citizen transactions.