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Automation & RPA

From scripted bots to agentic workflows, on the platforms you already own.

Engineering depth

From scripted bots to agentic workflows.

Pega, Appian and UiPath estates modernised, with agents taking on the work bots could not.

Designed for real enterprise requirementsDelivered with accountable engineering teamsSupported through deployment and operations
Automation & RPA at Purview
50%typical handling-time reduction on automated processes
4platforms we certify on: Pega, Appian, UiPath, Automation Anywhere
Agenticscripted bots replaced by agents that read, decide and act
What Automation & RPA covers

Overview

Purview has automated back offices for banks, insurers and governments on Pega, Appian, UiPath and Automation Anywhere. We are now replacing brittle scripted bots with agents that read, decide and act, while keeping the audit trail regulators expect.

Clients we serve

Who it is for

Operations headsBack-office volume with exceptions humans should see.
FinanceInvoice, reconciliation and close processes.
Insurers and banksClaims, KYC and onboarding.
GovernmentsCase handling and citizen correspondence.
Capabilities

What we deliver

  • Robotic process automation
  • Low-code platforms: Pega, Appian, UiPath
  • Agentic workflows for operations
  • Process mining and discovery
  • Document intelligence and IDP
  • Automation centre of excellence
Our approach

How we work

  1. DiscoverProcess mining to find the volume and the exceptions.
  2. AutomateBuild on your licensed platform, with agents where judgement is needed.
  3. GovernCredential vaulting, approvals and monitoring per bot and agent.
  4. ScaleA centre of excellence your team runs, with Purview behind it.
Case in point

Claims automation to agentic

Insurer, India. Scripted bots on UiPath replaced by agents that read documents, decide routine claims and route exceptions, with every decision logged.

52%handling time reduction
Results

Outcomes clients measure

Handling time down by half
Exceptions routed to humans, not hidden
Bots that survive UI changes
Technology ecosystem

Platforms and partners

FAQ

Questions we are asked

Will agents replace our RPA licences?

Not immediately. We build on what you own and replace bots where judgement is needed.

Governance?

Credential vaulting, approvals and monitoring per bot and agent, with an audit trail.

Who runs it?

A centre of excellence your team owns, with Purview behind it.